Volume 4, Edition 11, November 2008

This Month’s Challenge is sponsored by:

FETCH Technologies



Answer: C. Under 15 U.S.C. 1681i, a “consumer reporting agency shall provide written notice to a consumer of the results of a reinvestigation under this subsection not later than 5 business days after the completion of the reinvestigation, by mail or, if authorized by the consumer for that purpose, by other means available to the agency.” This notice must be sent regardless of whether the CRA determines that the consumer report should or should not be revised. Note that the Code identifies specific requirements for the notice, such as advising the consumer of his or her right to add a statement to the consumer file disputing the accuracy or completeness of information. The CRA must also send a copy of the revised report to the end-user who requested the report.

After a CRA completes a reinvestigation of a dispute, when must it notify the consumer of the results?

A. Within 10 days of determining that information in the consumer report is incorrect

B. Never

C. Within 5 days of determining that information in the consumer report is either correct or incorrect

D. A CRA only has to notify the end-user of the results of the reinvestigation, not the consumer.



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