Volume 4, Edition 10, October 2008

This Month’s Challenge is sponsored by:

FETCH Technologies



D. Under the FCRA, when a reseller reeives a notice of a dispute from a CRA, it must first determine whether the disputed information was reported based on some error of the reseller. If the information reported is incorrect based on the reseller's error, the reseller should conduct a reinvestigation and modify the incorrect information in the report itself. If the reseller determines that it the reporting was not based on its own error, it must notify the CRA immediately about the dispute and pass on all information provided by the consumer relating to the dispute. The CRA will then have the usual 30 days to conduct a reinvestigation and either modify the consumer report or allow the consumer the ability to add a statement to the report. The results of the reinvestigation must be provided by the CRA to the reseller and from the reseller to the consumer. Notwithstanding the reseller's obligation to pass the information onto the CRA so it can conduct a reinvestigation, there is nothing in the FCRA that prohibits a reseller from also conducting a reinvestigation on its own.


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